Security, Privacy, Compliance & Risk

Elefin Ltd is a company registered in Saint Lucia, and its client agreements, terms, and applicable jurisdictional provisions are governed by the laws of Saint Lucia, unless stated otherwise.

Elefin is committed to maintaining transparent operations and complying with applicable legal, KYC, AML, and client-protection requirements. Regulatory registrations, licences, and authorisation details may change from time to time, so clients should always refer to the latest information published on Elefin’s official website or contact Elefin Support for the most updated regulatory and licensing details.

Elefin’s registered office is located at: Ground Floor, The Sotheby Building, Rodney Bay, P.O. Box 838, Gros-Islet, Saint Lucia.

Clients and partners should always refer to the official Elefin website or contact Elefin Support for the latest company, office, and registration details.

Yes. Elefin materials reference full identity verification, anti-money-laundering checks, source-of-funds review and ongoing monitoring. The approved AML and ATF Policy should be the final reference for detailed financial-crime controls.

CFDs are complex leveraged instruments and carry a high risk of losing money rapidly. Clients may lose all of their invested capital, and trading is not suitable for everyone.

No. Elefin does not provide personal investment, tax or legal advice. Any content, education or market commentary is general information only and should not be treated as a recommendation.

Elefin may collect identity and verification data, contact details, financial and payment data, trading activity and technical or device data. This data is used for account operation, legal obligations, payments, security, fraud prevention and service improvement.

No, Elefin does not sell any type of user data. Data may be shared with necessary service providers, payment processors, verification providers, advisers, group entities or regulators where required.

Yes, data may be transferred across borders where needed for service delivery, compliance, payment processing, verification or technology support. Elefin should apply appropriate safeguards as required by applicable law.

Cookies are small files stored on a device to help websites function, remember preferences, analyze performance and support marketing where consent is given. Non-essential cookies should be controlled through Elefin’s cookie banner or browser settings.

Yes, you can manage or disable cookies through your browser settings and any cookie preference tools Elefin provides. Some website functions may not work properly if necessary cookies are disabled.

A conflict of interest may arise where Elefin’s interests, client interests, partner arrangements or staff remuneration could influence outcomes. Elefin identifies and manages conflicts through execution standards, segregation of functions, partner oversight and internal controls.

Yes. Elefin acts as principal and is the counterparty to client trades. This means Elefin may manage or hedge market exposure through liquidity providers while executing orders under its execution policy.

Elefin may hedge or manage its market exposure with third-party liquidity providers. Hedging decisions are part of Elefin’s internal risk management and do not change the client’s responsibility for account risk.

Prohibited conduct includes latency abuse, arbitrage abuse, manipulation, exploiting errors or feed faults, fraud, third-party account use and other activity Elefin reasonably determines to be abusive or non-genuine.

Elefin may void trades, adjust balances, restrict or close accounts, withhold profits or take other actions allowed under its policies. Partner commissions linked to prohibited conduct may also be withheld or reversed.

Website content should be treated as general information and not as an offer or solicitation where such activity would be unlawful. Clients must confirm that Elefin services are available in their jurisdiction before registering.

Yes. Elefin may update website content, policies and terms from time to time. Clients and partners should review the latest published versions because continued use may be subject to updated terms.

Record retention depends on legal, regulatory, AML, tax, operational and dispute-resolution requirements. Elefin may retain account records after closure where required or justified by applicable law and policy.

Yes. Elefin may refuse service where a client is ineligible, verification is not completed, fraud is suspected, prohibited activity occurs, payment issues arise or providing service would breach legal, compliance or internal risk requirements.

Do not share your password, one-time code, private wallet keys or funds with anyone outside official Elefin payment channels. Contact Elefin support through the official website or client portal if you suspect impersonation or fraud.